Shipping policy

I JUST PLACED AN ORDER. WHEN WILL IT SHIP?

Please allow 2–5 business days of processing and production time for your order to ship out.

How long is the shipping time?

Our orders will be shipped depending on the carrier the product is sent through. Typically, local orders should take no more than 3 days, including weekends, by priority mail. For any express requests, the customer is responsible for the additional shipping fee.

Average transit times in the UK are – 5 working days.

Average transit times to international: 17 – 45 business days

There are circumstances that are out of control (natural disasters, holidays, weather, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company. We will choose carriers, however, that can provide tracking, and you will receive a copy of that.

Will I receive a TRACKING number?

We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different carriers, depending on your area and circumstances.

When you receive your tracking number, if you need help tracking your order, you can go to our order tracking page.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email connorrjones@outlook.com or contact us via our Contact Us page. All you need to do is send us an email with the subject line “cancel”.